Support

Questions, bugs or ideas for Adventure Video Share on your Mac, iPhone or iPad. Send a message and you'll get an answer from the person who makes the app.

Get in touch

Message us on Facebook

A private chat with the Adventure Video Share page in Messenger. Best for most questions.

Open Messenger

See the Facebook page

Message on Discord

Discord only lets friends send a direct message to someone they don't share a server with. Open the profile and send a friend request, then message once it's accepted.

Open on Discord

For a bug, say which Mac, iPhone or iPad and system version you have, what you did, and what happened. A screenshot or a short screen recording helps. Beta testers on iPhone and iPad can also use Send Beta Feedback in the TestFlight app.

Common questions

Which cameras work?: GoPro cameras that record GPS: most HERO Black models from the HERO5 Black on. The HERO12 Black has no GPS. Footage from a phone or another camera works too if you add a GPX, FIT or TCX file from your phone, watch or bike computer.
Why is there no speed, map or distance on my clip?: The camera didn't get a GPS fix while recording. Turn GPS on in the camera's settings, and give it a minute outdoors with a clear view of the sky before you start. Lean angle, G-force and the audio lanes still work, because they come from the camera's motion sensors and microphone.
How do I get my videos onto an iPhone or iPad?: Copy them into Photos or Files (from an SD card reader, AirDrop or iCloud Drive). Then, in the app, choose From Photos… or From Files…: an empty project shows both, and the + menu has them too. Projects and exports are kept in the app's own folder in Files.
How does it know the engine RPM and gear?: Analyze Engine Sound listens to the engine in the clip. Add your bike first, with its engine type and RPM range; add its gearing too and the app can tell which gear you're in from the RPM and the GPS speed. Wind noise and talking make it harder to hear, and the app fills in from gear and speed where it can't.
Known issues in the iPhone and iPad beta: On iPad, landscape works best: in portrait the inspector covers part of the video. Keep the app open until a long export finishes, because it stops if you switch away.
Where do I get the Mac app?: On the downloads page. It needs an Apple Silicon Mac with macOS 27.
How do I get the iPhone and iPad beta?: Open the TestFlight link on your iPhone or iPad. It needs iOS 27 or iPadOS 27 and Apple's free TestFlight app, which the page links to.

Privacy

The app doesn't collect your data. Messages you send on Facebook or Discord are handled by Meta or Discord under their own policies. See the privacy policy.